Responsible gambling

We are committed to providing a safe and enjoyable gaming experience for all our players, especially those from New Zealand. At Spin Pug Casino, we take responsible gambling very seriously.

Identifying Signs of Problem Gambling

Problem gambling can have serious consequences on your life, relationships, finances, and mental health. If you or someone you know is experiencing any of the following symptoms, please seek help immediately:

• Spending more time than intended at the casino
• Trying to stop but being unable to control your gaming habits
• Experiencing financial difficulties due to excessive spending
• Feeling anxious, irritable, or restless when not able to game
• Hiding the extent of your gambling activities from others

Tools and Features

To help you stay in control, we offer a range of tools and features:

• Deposit Limits: Set limits on how much you can deposit into your account
• Time-Outs: Self-exclude yourself for a set period to take a break from gaming
• Self-Exclusion: Permanently exclude yourself from our casino for up to 6 months or longer
• Reality Checks: Reminders of the time spent and money wagered will be sent to your device

Seeking Help

If you feel that you need additional support, there are resources available:

• Online Support Resources:
  • GamCare (gamcare.org.uk)
  • Gambler's Anonymous (ga.org)

Responsible Gaming Practices

We strive to maintain the highest standards of responsible gaming practices, including:

• Providing clear and concise information about our games
• Ensuring that all our promotions are transparent and fair
• Regularly reviewing our policies and procedures for effectiveness

By using these tools and taking proactive steps towards a healthier relationship with gaming, we can help prevent problem gambling. If you or someone you know needs support, please don't hesitate to reach out.

Report Problem Gambling

If you experience any issue that is not addressed in this page or if you need further assistance, our dedicated customer support team will be more than happy to provide guidance and help.